The people I dealt with at the company were great, and the stair was better than I thought it would be. The staircase arrived exactly when promised and installation was exceptionally easy. I was very please with the process of purchasing and installing my paragon stairs. Would definitely recommend them! The beauty of a spiral stair is its space maximizing designs. From the design process to delivery, everything was top notch. Not only is their product excellent but their customer service is superior. Excellent quality and packaged nicely with ample damage protection. My sales rep was wonderful. Would work with them again. Only complaint is that the instruction manual didn't have directions on how, Although my contractor had never assembled a spiral staircase and was a little skeptical, upon arrival of the box they followed the instructions and really enjoyed the project. My sales rep Peter was awesome to work with and very helpful. This is not a paid review just an extremely satisfied customer impressed with the product. Well built/quality. . Wooden Staircases Wooden Stairs Modern Staircase Stairways Spiral Staircases Rustic Staircase Spiral Stairs Design Staircase Design Staircase ⦠The actual height and diameter of your stairs will vary. Helpful staff, expedited service. Easy installation and very sturdy. The stairs were used to replace an unsafe ladder to a loft area in a small condo. One point off for poor instructions and delay in shipping when I was told it was in stock. Great Job. )could not be deleted/credited (part of "kit"). A spiral staircase offers advantages to your home unparalleled by a conventional straight staircase. This staircase can also be made with less than a full revolution, however tread width will usually be sacrificed. I really felt like Paragon really thought my order was important -. I needed a pretty high-level handyman to install them, because doing so required drilling into the steel, but they are gorgeous! With expanded metal on the steps. Very happy with everything . Would have been 5 stars except installation is not as easy as you might think. Extremely professional, they make sure you get exactly what you need the first time! Paragon was very helpful thought the whole process. This amazing spiral staircase design shows exactly what a statement staircase looks like. You should be an experienced builder before attempting to build wooden spiral stairs. I am very happy at the way it all. Great experience. Great stairs and affordable. I slid each stair piece over the column, screwed on the next column and continued to slide the rest of the stair steps on. I called to get a quote and was pleasantly surprised how responsive they were to my questions. Scott was so knowledgeable and easy to work with. We don't have our staircase installed yet, but it looks like quality products. I have received nothing but positive comments from everyone regarding the fit and finish of my new spiral stairs! No more climbing a ladder to the loft of my cabin. Once all treads are in place, slide the top landing over the pole. After custom consultation on our space & needs we received and assembled our stairs in an afternoon. I'm partway into installation and find some issues. I haven't installed the stairs yet but itsi going to be soon.well built craftsmanship was excellent . You'll get quick and accurate pricing from SMA certified designers! The experience was great from project development through design and final install. Great quality and easy to assemble. My husband is 65, I am 68 and we did it! Very knowledgeable and had no problem getting me what was requested. I would suggest Paragon Stairs to a friend for excellent build quality and fair price, but do your homework. Great looking , representative was very helpful , walked us thru the whole process. Materials arrived on time and in full. Our stair designs include the "Composity Stair Kit", "Mini Plus Stairs", "The Small Stair" and the "Cantilever Stair… Paragon was great from the start. Fantastic product. Great stairs & they fit really good! Paragon exceed our expectation from beginning to end! The construction process was quick and delivery was ok. Delivery, parts, purchase were all excellent, but it took our installer 3 days to put it up (outside 2 story residential home). The stairs went. helpful, but it would have been much easier with a bit better labeling. Great look.The only issue are the tiny anchors (compared to the awesome rail and stairs - too small and fragile for even the strong vinyl hand rail.Awesome experience. You'll get quick and accurate pricing plus a FREE 3D model of you stair! Paragon walked me though all of my questions and assembly was smooth sailing. Great overall experience. They defined all the needed elements of the stair to work in my special location. Not only was the sales rep extremely understanding of my complex situation but also worked to make sure that I was able to get a product that worked for my space and actually recommended a slightly less expensive option after going. Start your project with a free consultation with expert staircase designers. Great to deal with! Each step is made out of 12 layers of ¾â furniture grade plywood. This is extremely tedious and unnecessary. The only issue I had was cutting the ballisters. I was scared to order a set of steps from a online seller. The staff was very helpful and stairs were delivered in timely fashion as promised, highly recommend them if you need spiral staircase. When I told them about the space they also claimed that the space was not proper for a regular spiral stair. Highly recommend! I picked this company from two prospects. Our friendly designers can meet with you virtually to get you a FREE 3D model and accurate pricing. Make our Versatile Indoor Galvanized Spiral Stair your own. I would recommend Paragon’s products. Great product, support, company, and followup. My only negative. I have to paint each individual screw so it will not rust. Think about it! Now that they are assembled they are very sturdy spiral stairs (economy DIY stair kit, no options). As a custom home builder we demand our business partners be highly skilled and knowledgeable. You have to cut each hand rail rod. I went with steel and hickory; very nice. Great customer service. They are reliable and quick to respond to email or. Extremely efficient process from initial design to delivery. Stairs are great for a small space which is what i was looking for. Highly recommend, however, we have not yet assembled. Love the stairs. Even with the railing that was being delivered later, they made it a point to track it and stay in touch. Went with the classic black spiral stairs and couldn’t be any happier with Paragon’s customer service and quality of product.The stairs arrived a week earlier than they estimated, the price was lower than what I expecting to pay, and the entire process was super easy, even for someone like me who doesn’t have a clue about envisioning remodel projects. The project requires a steel post, ⦠would definitely recommend. That is not safe or easy.We put one post section (45" tall) on the floor and put the stair treads over that, then screwed the second post onto that and put the rest of the treads on. Treads, pole, spindles, handrail, balusters: all are specialized parts unavailable piecemeal at most home centers. I called many places including Home Depot but no one was able to provide the kind of stair I was looking for. I worked with Joe Schikal directly and he went above and beyond to ensure that I had a positive and smooth experience. This will be an impossible task due to weight, and instead I advise dropping each stair tread on to the column from above with the column erect. EP99 DIY CNC Spiral Staircase I made this spiral staircase for my loft in Boston. Ordered a spiral stair. I suggest some type of more universal top angle or hinge/flex top to the balusters with a groove to receive a band clamp that wraps fully around the pipe and baluster top, and really pulls the whole connection together without the drilling, which was a major pain to do while trying to keep the rail in the right position. The installation did take several people, but wasn't too difficult. Very impressed with the stairs, excellent customer service. Good guide from start to feed back.Very nice service.Stair is very good and strong.I put stair from basement to 1st floor.After I put, air circulation is active and I enjoy basement.It's not storage anymore.I strongly recommend to install it.One thing to advice is put. Ordered a new handrail but it’s really delayed due to Covid. Thanks Paragon. We are so happy with our spiral staircase from Paragon Stairs. Overall we are very satisfied with the stairs. View our showcase of spiral staircases, attic stairs, and more! Pretty cool stairs. Also great. Most interior spiral staircase kits fit standard size spaces and are easy to assemble. The staircase was critical to making the project work well. My wife and I installed them in one evening. The sales and shipping departments were very helpful with getting the right stairs and making sure it was delivered on time. now enjoying our upstairs floor. Ours is an indoor primed code stair, leading from our walk-in closet up to the loft. JOHN ROBB Custom Homes, Inc. Stairs were easy to assemble and have a clean finish. Assembly was simple. The product was delivered as stated on time. With THANKS and cheers,Steven Kellogg. (Not a bad savings for 4 hours of work) Our 3 builders took about 4 hours to piece them together, never having done it before. Need a wooden crate for steel stairs. Buy your custom DIY circular and spiral staircase kit on our website. stretching the coiled railing to a helical shape. Their website and customer service rep made designing our stairs simple and painless. From non slip steps to extra spindles, we ensure that you will always feel comfortable on a Paragon stair. The design process, the quality of work was absolutely wonderful. They explained the product in great detail, gave us the best deal and stairs were exactly as they promised. other than these two items - easy to install and good quality. I ordered a spiral staircase for a house I was remodeling. Product shipped out on time and arrived on time. Customer Service was better! Was frustrated that there is a factory pickup fee but aside from that, great product. Thanks! Fit and finish are top quality. Assembly was not as easy as they make it seem, but overall a good investment, I think. They were a please with whom to work. Attach the landing to the upper level using the method prescribed by the staircase manufacturer. I sent my plans to Jeff and he set me up with the steps we needed. Great stairs. A spiral staircase is very versatile, it can be made with more than a full revolution, add the appropriate number of runs, then consider the rises accumulated to determine your headroom under the landing. Great service! Highly recommend! We went ahead and ordered an additional stair when this was found out and I’m still in the process of trying to cancel the order and get a refund. The staircase is beautiful and we have a VERY happy customer. All I did was call them up, email photos of the rooms, along with ceiling height measurements, and then they did all the design work and let me choose which materials I wanted. Begin with a spiral staircase kit from a reputable manufacturer. Stairs fit great and are extremely well built! The price was good. We ordered metal staircase with metal treads with the aluminum railing, it arrived sooner than 'd been quoted and my son (a carpenter) helped me install the staircase in about 4 hours.We are very pleased with finished product and more than happy with the service we received from Paragon Stairs. The entire process was simple, the people who helped design the stairs to fit our needs were excellent. stairs worked out perfectly. Good product. Then, slowly walk away from each other to draw out the railing so that it forms a corkscrew. Some of the screws require a square drive head. I definitely recommend the stair kit to anyone looking for a reasonably price and simple to install. Stairs went together well and the clients were happy. Was easy to install by myself with no problem at all. But it's ok. From a customer service point of view, Paragon did well. Two could do it but a third makes it safer I believe. The people at Paragon were very helpful, especially when purchasing an all aluminum stair for our house near the ocean. Fast responses and shipping. parts missing. Attach these spindles as recommended by the manufacturer. They didn't, they are bare metal/aluminumand the center post has numerous gouges in it. I had to cut the top post section shorter to look better. Very pleased. The rail split where we attached one of the main balisters to the rail. Assembly was easy enough, shipped two weeks sooner than promised. Most of all my customer was delighted with the stairs and the way they fit in place. I ordered these stairs because they were "in stock". We just took a picture and gave them the measurements, they gave us the details for the best possible positioning. Order a modular stair kit for a DIY stair project. Great customer support from start to finish: spot on in determining height requirements and worked within my budget, quick turnaround from time of order to delivery, slight hiccup with actual delivery but Paragon stepped up and adjusted cost accordingly, another hiccup with a. missing part and once again Paragon made it right with minimal time delay. I had my 2 sons help load the treads on the pole then I assembled it by my self over 3 partial days. Can’t say enough about the people who installed the spiral staircase. help lift it onto the post and then hold it place while I bolted it to the deck. I did a google search and found Paragon. It was really inexpensive and cushions the corners and under each stair beautifully. A little care was all that was needed to complete a great addition to our outside living. We needed to install a spiral staircase up to a loft. Delivery was prompt, the sales team helped every step of the way with size and details, and the stairs we bought are lovely and exactly what we ordered. Totally professional. We never had any questions or doubts, after talking to them. The stairs were very easy to put together and fit nicely. Google Rating. Metal treads nest on top of each other, around a strong metal pole that provides most of the support. One step was not threaded and I had to drill and tap them myself using a bolt to secure it to the center pole. Friendly staff. Our friendly stair designers can work with you to customize your stair solution to fit your budget. If I ever do another on of the spiral staircase projects I would for sure use them again. I am very happy with our stairs and would order from Paragon again and again if I needed to. They look and work great too. Staircase was very easy to configure, very pleased with he product. Everyone was very helpful with design and installation was easy. 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